Terms of Service

Last updated: December 2, 2025

1. Acceptance of Terms

By accessing or using Lead Warmer's AI-powered video messaging platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our Service.

2. Description of Service

Lead Warmer provides an AI-powered platform for creating and sending personalized video messages for sales outreach and marketing purposes. Our Service includes video generation, analytics, and delivery tools.

3. Account Registration

To use our Service, you must:

  • Be at least 18 years old
  • Provide accurate and complete registration information
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized access
  • Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to use the Service to:

  • Send spam or unsolicited communications in violation of applicable laws
  • Harass, abuse, or harm others
  • Distribute malware or other harmful content
  • Infringe on intellectual property rights
  • Impersonate any person or entity
  • Violate any applicable laws or regulations
  • Attempt to gain unauthorized access to our systems
  • Create misleading or deceptive content

5. Content Ownership

Your Content

You retain ownership of all content you create or upload to our Service. By using our Service, you grant us a limited license to process, store, and display your content as necessary to provide the Service.

Our Content

The Service, including its design, features, and all associated intellectual property, remains the exclusive property of Lead Warmer. You may not copy, modify, or distribute our proprietary content without permission.

6. Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change pricing with 30 days notice
  • Failed payments may result in service suspension
  • You are responsible for all applicable taxes

7. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEAD WARMER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.

Our total liability shall not exceed the amount you paid for the Service in the twelve (12) months preceding the claim.

9. Indemnification

You agree to indemnify and hold harmless Lead Warmer and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

10. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your access immediately for Terms violations. Upon termination, your right to use the Service ceases, though certain provisions of these Terms will survive.

11. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with applicable arbitration rules. You agree to waive your right to participate in class action lawsuits.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to conflict of law principles.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new Terms.

14. Contact Information

For questions about these Terms, please contact us at:

Email: legal@leadwarmer.net