Privacy Policy

1. Introduction

Lead Warmer ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video messaging platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when registering for an account, including:

• Name and email address
• Company name and job title
• Payment information (processed securely by our payment provider)
• Video content and recordings you create
• Contact lists and prospect information you upload

Automatically Collected Information

When you access our service, we automatically collect:

• Device information and browser type
• IP address and location data
• Usage data and analytics
• Video engagement metrics (views, watch time, clicks)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our video messaging service
• Process your transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Analyze usage patterns to improve our service
• Personalize your experience and deliver targeted content
• Protect against fraudulent or unauthorized activity

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in operating our platform
• Analytics partners to help us understand usage
• Legal authorities when required by law
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Cookies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: privacy@leadwarmer.net